Total Quality Management & World Class Excellence Organization - Online Training Course
00007
5 800.00 EGP
In stock
1
Product Details
Course Overview
With the ever-increasing numbers of organizations pursuing quality management, new applications and insights emerge frequently. This course aims at providing participants with the latest knowledge regarding Quality Management, along with practical implementation tips. During this course; participants will have the opportunity to participate in a number of short activities through which they can explore the ideas, tools, and processes of total quality management.
Who Should Attend?
Anyone who wishes to understand basics of Organizational Excellence & Quality Management.
Course Objectives:
Understand their quality roles and the impact of their functions on quality:
Understand the quality improvement process.
Understand the statistical concepts underpinning Statistical Process Control.
Understand the effects of variation on processes and be able to use that understanding to make sound decisions.
Be able to conduct Process Capability Studies and apply Control Charts in your workplace.
Interpret the output of Statistical Process Control methods effectively, avoiding misconceptions and identifying opportunities for process improvement.
Contents:
Quality Management & World Class Excellence Organization:
Quality definitions
Cost of Poor Quality “COPQ”
Customers & Customer satisfaction
Lean Enterprises
Lean Office
Value
7 type of wastes
Quality Improvement
Quality Control
Quality Planning
Projects & Teams.
Process Management
Process Identification
SIPOC Diagram
Process Flowchart
Process Measurement:
Types of data
Data Collection tools
Kpis’s
Process Control
Control Plans
What can goes wrong with a process & how to mitigate it- FMEA