A Non stop mode - Think Quality!
Kaizen- Continuous Improvement Model
QA vs QI
SEVEN Basic Quality Tools
Passionate about Quality
Milton Hershey "Give them quality..."
How to influence change various levels of the organization?
How to lead a successful Lean six sigma - LSS implementation project?
Effectively influence senior management to change, the most difficult situation to deal with.
The Quality Gurus
Dimensions of Quality for Production vs. Service Organizations
Worth re-consideration - Think Quality!