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How to lead a successful Lean six sigma - LSS implementation project?
Milton Hershey "Give them quality..."
Passionate about Quality
How to influence change various levels of the organization?
Effectively influence senior management to change, the most difficult situation to deal with.
TQM
ShewHart Chart
The Quality Gurus
Dimensions of Quality for Production vs. Service Organizations
Edwards Deming
Steve Jobs
Jack Welch
Worth re-consideration - Think Quality!
Genirichi Taguchi
Romance